We value the privacy of our visitors/customers and take every precaution to safeguard the information we collect from unauthorized use.
With respect to security: Our website takes every precaution to protect our user's information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration or order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - 128bit Secure Sockets Layer (SSL). The MediaTwinkle SSL certificate is provided by GeoTrust, the world's #1 provider of security products for online retailers.
While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices.
We collect the e-mail addresses of those who subscribe to our newsletter and order our products. Information collected from customers is used for order notification and to send product information only. It is not shared with other organizations for commercial purposes. Furthermore, you can email firstname.lastname@example.org to be removed from any mailing list.
If you feel that this site is not following its stated information policy, you may contact us via email at email@example.com or by mail at Media Twinkle, P.O.BOX 70243 Rosedale, MD. 21237U.S.A.
Address Verification: Address verification is a precautionary measure MEDIATWINKLE.COM performs to ensure your safety and deter fraudulent activity. The nature of online shopping does not permit us to request a traditional form of identification, such as a driver's license, like a local store. We instead conduct address verification through your credit/debit card issuer to confirm your identify and verify the validity of your purchase, ultimately protecting your credit and privacy.
If you wish to ship to an address other than your billing address, please contact your issuing bank and have your shipping destination added as an authorized alternate ship-to address in the record/memo field. We will contact your bank using the bank number you have provided to verify this information after you've placed an order. Please allow an extra day to verify any alternate ship-to address.
Both your billing and shipping address must be verifed before an order will ship. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Orders with the same billing and shipping address are more likely to ship same-day.