Phone support: 1-443-525-6147 (M-F 8AM-5PM ET)
Email support: [email protected]
International orders are processed through PayPal. Click to see How to order
International locations we ship to:
U.K, Canada, Australia:
Albani, Argentina, Austria, Bahamas, Belarus, Belgium, Bermuda, Bolivia, Bosnia and Herzegowina, Bulgaria, Cayman Island, Chile, China, Christmas Island, Colombia, Cook Islands, Costa Rica, Croatia, Cypress, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy (Delivery may take 2 to 8 weeks), Japan, Jordan, South Korea, Kuwait, Latvia, Lithuania, Luxembourg, Macedonia, Madagascar, Malta, Moldova, Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, Norway, Panama, Philippines, Poland, Portugal, Puerto Rico, Romania, Slovakia, Slovenia, South Korea, South Africa, Spain (Delivery may take 2 to 8 weeks), Sweden, Switzerland, Tunisia, Turkey, Taiwan, United Arab Emirates, United Kingdom, Virgin Islands.
My country is not listed. Please see Question 9
International Payment Frequently Asked Questions:
Question 1: What forms of payment do you accept ?
Question 2: What is PayPal ?
Question 3: Do you accept bank transfers or direct deposit?
International Shipping Frequently Asked Questions:
Question 5: What shipping service do you use?
Question 6: Can I track my order?
Question 7: How long does it take before I receive my order?
We accept Bank Transfer, Visa, MasterCard, Discovery or American Express through PayPal.
Click on "Create a PayPal Account" to pay with your debit or credit card (and Track your Orders when they are shipped)
PayPal is an account-based system that lets anyone with an e-mail address securely send and receive online payments using their credit card or bank account. With PayPal you can choose to pay using your credit card, debit card, or bank account without exposing your credit card number or bank information. With over 150 million accounts worldwide PayPal is the safest way to pay online. For more information about PayPal or to open an account go to www.paypal.com . Its fast, simple and free to open an account.
Yes. However, you can use those methods to pay us through PayPal. For more information visit www.paypal.com.
If you do not have a credit card you can pay us through PayPal. You will need to go to www.paypal.com to open an account. It's free. Then you will have to connect your PayPal account to your bank account and when its up and running, simply comeback to our site, add the item to the shopping cart and click on the button Checkout with PayPal.
We use U.S.P.S Express Mail International (United States Postal Service) for all orders. Its safe, reliable and insured.
USPS Express Mail International Shipping Cost is $33.95 only. (subject to change)
Visit usps.com for more details.
Yes. Detailed tracking information will be emailed to you through your PayPal account.
A tracking number is also automatically uploaded on your "My Account" as soon as your item is shipped.
Visit usps.com to track your order.
*For Customers in CANADA, visit www.candapost.com for detailed tracking information.
*For Customers in AUSTRALIA visit http://auspost.com.au/track/ for detailed tracking information.
*For Customers in BRAZIL, visit www.correios.com.br for detailed tracking information.
*For Customers in UNITED KINGDOM, visit www.parcelforce.com for detailed tracking information.
*For Customers in RUSSIA, visit http://www.russianpost.ru/rp/servise/en/home/postuslug/trackingpo for detailed tracking information.
It takes approximately 3-5 Business Days for all orders shipped via USPS Express Mail pending customs clearance.
For customers in Brazil delivery times are extended due to delay in Customs Clearance.
Visit usps.com to track your order.
International orders may be subject to government taxes and custom fees that are collected at the time of delivery and these charges are separate from the charge by Mediatwinkle.com. We are not responsible for such charges. We recommend checking with your local Post Office to have an estimate on taxes and custom fees before placing an order.
Yes. Upon request your item can be shipped with UPS or FedEx. However, additional fees may apply. Contact customer service for additional information.